Answers to Common Questions

We don’t have a retail store, we currently only offer postage of items purcahsed. (Free over $200)

Yes. Every console, controller, and disc is tested to confirm it works properly before we list it on the site.

Yes! We buy a wide range of second-hand games, consoles, and accessories.

If you have items you are looking at selling please submit a message to the right and include a list of the items for sale.

Yes! To request specific games or if you have any questions submit your message in the form to the right.

Shipping costs are calculated at checkout based on location.
Additionally, there is free shipping on orders over $200.

Shipping usually takes 2–5 business days once dispatched, depending on your location.

Orders are dispatched within 1–2 business days after payment is received.
You’ll receive a tracking number as soon as your order has been dispatched.

No — we currently ship within New Zealand only. We do not offer international shipping at this time.

We currently accept payment via Bank Account (Please see cart).
We are working on having Visa Debit installed as an aditional way to pay

We accept returns within 14 days of delivery for items that arrive damaged, faulty, or not as described. All other purchases, including change-of-mind, are final.

To process a return, simply contact us and we can walk you through our returns policy.

No — we don’t offer change-of-mind refunds.
Once a purchase is made, all sales are final unless the item is faulty or not as described.

No, items cannot be reserved prior to payment. All purchases are first-come, first-served.